SAP SOLUTION MANAGER – Overall View

 

Objective(s)

• Define "SAP Solution Manager"
• State the general purpose of SAP Solution Manager
• Identify the multiple usage scenarios of SAP Solution Manager
• List the benefits of using SAP Solution Manager

 

Solution Manager Definition

The SAP Solution Manager is the central application management platform that customers can run in their solution landscape to help them efficiently implement, operate, monitor, and support their SAP solutions.

SAP Solution Manager is thus used for both Implementation and Operational Functions.

The SAP Solution Manager provides tools, content, and a gateway to SAP that helps to:

• Optimize the management of your SAP solution

• Ensure reliability of your SAP solution

• Ensure efficient operations

• Ease implementation and upgrades

• Continuously adapt and improve your solution

Customer's System Landscape

The SAP Solution Manager is a separate, complete Web Application Server installation that is connected to all systems in your solution landscape. These various systems are called satellite systems.

In this way, SAP Solution Manager acts as the central system of your solution landscape, allowing business processes to be implemented, tested, and even monitored in an integrated manner, thus avoiding duplication of effort and information and streamlining your activities.

Why Solution Manager?

 

• Faster implementation and more efficient operation of solutions

• All available implementation and upgrade content is included

• Optimal access to all support services

• Optimal support of all operations, maintenance and improvement activities

• Faster issue resolution through collaboration with Active Global Support

Overview why Solution Manager:

There are several reasons to implement SAP Solution Manager.

First, SAP Solution Manager enables the customer to have a faster implementation of SAP solutions and helps optimize operations once implementation is complete.

Second, implementing SAP Solution Manager gives the customer access to all available implementation and upgrade content.

Third, customers have easy access to all support services that are relevant to operations, maintenance, and improvement activities. This leads to faster issue resolution through close collaboration with Active Global Support.

Solution Manager Usage Scenarios

There are many scenarios in which SAP Solution Manager can be used. Each scenario occurs in one of the three life cycle phases, implementation, operations, and optimization. This is also known as the cycle of continuous improvement.

There are six common scenarios for Solution Manager. They are:

• Implement SAP Solutions

• Monitor SAP Solutions

• Manage the Service Desk

• Link to SAP Services

• Manage Change Requests

• Upgrade SAP Solutions